I don't have a whole lot to say on the topic, but I want to say that maybe they can take another bit of inspiration from Flight Rising and do a tiny announcement box on the front page. It would allow them to make tiny announcements without the need for a whole update post, and maybe they could post polls or ideas there so people can take to the forums to discuss things, and they can get a lot of live, active feedback as they're working through things. They could also post when tiny updates happen, instead of working on things over the course of however long and then making an official collected post. Probably one of my favorite things about FR is how they try to be very clear about what's happening, and why. It's not perfect, but they try.
With the WW thing, I think it was a bit of an over-correction, in this case, and they lacked the numbers they needed to make a proper assessment of the situation. I've seen people go for more than 300 wolf encounters without managing to recruit one, and people who are drastically above the 1/10 recruitment ratio. And that's with a lot of hours to grind, so they have a lot of encounters (and usually a lot of wolves to show for it). Meanwhile, as a very casual player, I'm at like, 21 encounters, playing for a few minutes to an hour in campaign each day since launch, roughly. (Of which I have gotten one wolf from so far.) These are very different numbers, which all need to be accounted for.
I appreciate the devs here and can see that they really are trying their bests, but it's going to take some time to sort things out entirely. But I think with clear communication and good intentions, things can be okay. Getting feedback on things directly from the many people playing the game is key to ensuring things land as they should. We can do far more testing than their small team allows, and have varied opinions, so it should give a pretty good idea of how things are and what needs to be addressed, and which things are a priority.