I'd like to offer a bit more perspective on something that I'm surprised no one seemed to bring up yet: there was a Kickstarter.
I backed the ToeBeanies Kickstarter back when it happened in late 2020. To this day, I still have yet to receive the socks and gloves that I paid for. The husband-and-wife team (much like Lorwolf's) ran into many manufacturing delays and had to eat the cost of hundreds, perhaps thousands of dollars out of their own pocket when their manufacturers (I believe there were at least two incidents) completely dropped the ball and produced extremely faulty products. Updates have been few and far between with so many factors out of their control, such as manufacturing time and shipment, but a few weeks ago we got an announcement saying they finished hand-creating all of the products that had yet to be shipped.
In these months, however, people were extremely upset. I haven't kept too closely with it, if it's something that fell through the cracks then I learn my lesson, but the two were incredibly frustrated and voiced that they were even doxxed over this ordeal. When people's money is involved, people start to get heated about what happens.
Which is exactly why communication DOES need to happen. Especially as working on Lorwolf is Alaunis' full-time job — it's said so the August Development Update. JimJim is the programmer, so I assume he is way deep into fixing bugs that launch found immediately. On the other hand, there are several artists for the site and plenty of custom apparel to keep users occupied, that the other co-founder could surely find the time to comment on some posts. Mind you, I'm not saying anyone should be doxxed, just that people get upset when they pay for a product they never receive.
I'm not going to pretend or say I could do a better job at running a game. I've daydreamed about it before, and I'm not sure I'd even want to run a game for more than a couple hundred people, so a game at this size is incredible to be leading. I'm not in the Discord and I'm not super active as far as Lorwolf goes, but I have been enjoying my time here so far. I hope that the development team does take all of these concerns into account. Making and managing a game is no easy feat when you have thousands of people barking in your front yard about different things. It's about finding the balance and working towards the vision of the game you want to create.
I don't want to play doomsday, but inactive developers make for an inactive game. You can still earn the trust of the community that has been following you for several years.