Forum - Unable to Claim Goldsea Seasonal Rewards

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Forums Bug Reports Unable to Claim Goldsea Seasonal Rewards

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5 months ago

nikki

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I was clicking around before the site went down, had purchased the pebble path and was rewarded with abundant activities tickets in place of goldsea tickets, the total MS, the total pebbles, shards, and besprinklers. I now am unable to claim any rewards, there are checks in all spaces as if I have already passed and claimed the rewards but have only completed enough activities to be on level 3. It sounds confusing, but I can provide screenshots if needed. I forgot to deactivate the autofeed for the Moonwater so I no longer have the x20, but have not spent the AA tickets, 63ms, 65k pebbles, 5ms shards or used any of the items received in case they need to be returned. @Alaunis

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5 months ago

Teamfailboat

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@Alaunis Hello! I’ve had the same issue as Nikki, clicked around just after maintenance was due to start I think I purchased the pebble path and was able to claim all the rewards

I claimed the items just to see if I could because I like to break things and it seems to have stuck after maintenance as I now have over 3.8k abundant activity tickets and it’s showing that I have fully completed the reward paths for the gold sea event ^^’

Any help to revert this would be greatly appreciated :) I haven’t used any of the stuff that I got as I know it’ll need to be taken back.

(Edited)

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5 months ago

Quiche

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@nikki and @Teamfailboat Please can you go ahead and open a Support Ticket as Alaunis will be able to help you from there with your accounts individually. Thank you!

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5 months ago

Teamfailboat

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@Quiche will do thanks for the reply! :)

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5 months ago

nikki

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Understood! Thanks, @Quiche :)

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